The discovery phase is the process we use to underpin some of our most successful projects to date. Depending on the project, the budget and the deadline we can deliver a discovery process to ensure that we fully understand the 'why' and the 'how' behind what we are going to deliver.
Our approach to the discovery phase is primarily built around three pillars:
- Kick Off
- Design Studio
Kick Off is a series of workshops and various other methods of face-to-face interaction with key stakeholders invested in the project at various levels within the business.
Understanding the goals we want to achieve and the problems we need to solve
Customer Experience Journey Maps